I can't see all of my NFTs

If some or all of the NFTs in your wallet(s) aren’t appearing on your civic.me profile, we suggest that you do the following: 

1. Check that the wallet address(es) that you’ve connected or that you are viewing is one that contains NFTs. 
2. Please be patient. Sometimes it can take up to 5 minutes for all of your NFTs to load depending on how many you may have in your wallet(s).
3. Make sure that you’ve synced your changes and then logout of your profile then log in again.
4. Make sure that you’ve synced your changes and then refresh the page.
5. Make sure that you’ve synced your changes and then close your browser or app, re-open it, go to civic.me and connect your wallet again.
6. Make sure that you’ve synced try a different browser or use your mobile device.

If you’re still having issues, please contact our support team and provide us with a screenshot or screen recording of the issue so that we can assist you further.