Civic collects data for legal and identity verification purposes only. Civic does not sell user data to third parties.
If you would like to obtain a copy of all personally identifiable information stored by Civic, please submit a support request.
You may also request the deletion of some of your data. Please note that data subject to regulatory retention or recordkeeping requirements will not be deleted until such requirements have been met. The deletion of any stored data will result in loss of services to Civic Wallet.
Prior to deleting your data and/ account, please withdraw all balances from Civic Wallet to an external wallet or exchange. Once completed, please submit a support request and request account deletion.