Once you approve a payment or transaction within the Civic Wallet app, the transaction can not be canceled. Civic does not have the ability to intercept or reverse transactions as we do not control wallets that are in or out of our network.
You may contact the recipient and ask them to refund the amount to you. You will need to provide them with your wallet address or your wallet QR code to scan with their Civic Wallet app.
Sending the wrong coin or token to the Civic Wallet will result in loss of funds.