What is 'Identity Theft Coverage'?
Like the name suggest, identity theft coverage is insurance against the costs associated with an incident of ID theft. Broadly speaking, this means expenses associated with challenging fraudulent charges, filing paper work, and, if necessary, hiring an attorney. Civic is the actual holder of the insurance policy, and we extend our coverage to all verified members. This means you are . not responsible for any of the deductibles, fees, or other costs associated with the policy.
For specific details, please see the policy terms and conditions found on the insurance tab in your Civic account.
What sorts of things aren't covered?
You should give the terms found on your account's insurance tab a thorough look, but members are often surprised to discover we do not cover actual loss from identity theft. That might seem odd at first reading, but there are some important things to know if you are the victim of ID theft:
- You are never responsible for paying any fraudulent debt accrued by an identity thief. No matter what kind of crazy bills a thief runs up in your name, you won't have to pay a cent. If there are any costs associated with proving that a bill is the result of fraud, you are covered under our million dollar policy.
- In the rare event where a thief manages to draw money directly from your accounts, federal law protects you from most damages as long as you report the fraud quickly. Additionally, many major banks and credit unions voluntarily offer zero-liability policies which completely protect you from loss.