You're seeing this screen because you need to verify that you control the wallet you're using by signing a message or no-cost transaction.
If you're stuck on this screen, please do the following:
- If your pop-ups are disabled, you'll need to enable pop-ups then try again.
- If you've cancelled or rejected the message or no-cost transaction, you can refresh the web page to restart the process. When you are prompted to sign the message and/or no-cost transaction, please do so.
If you continue to experience issues, please email us at support@civic.com or create a ticket at #contact-us on Discord. Please make sure to provide us with your wallet address, blockchain, Civic Pass type, website and a description of the issue you're experiencing so we can take a closer look at this for you.